You MUST send an email to
theft@pcrpg.org along with what you desire your password to be, what you've lost (or artificially gained), character name, some form of proof, and it must be polite. Once you've done this, your character will be outfitted appropriately and your ordeal will be over. Passwords are no longer as easily accessible, so we shouldn't have much trouble now. There will be another security update soon allowing extra security on a per-user basis, but that isn't available atm.
The grace period of restoration will last until midnight (central) on May 8, 2004. Only send your email one time unless you forgot some of the required information. Repeated emails may result in non-action.