If you'd bothered to research it, he's a mac user. He does video production for a small weekly TV show and he was just describing problems that he'd run into before. While he hates all the problems, he does still prefer to use Macs. He said nothing to the fact that Windows/Linux/OS2/BSD/Other is better, just that he'd had some problems with his Mac. All problems he listed had happened to him in the previous week. He's used Macs since the Apple II.