Well I don't like it when I can't copy a game bit for bit. In that sense I mean a perfect copy. I've lost some games that I've purchased due to scratches and cracks, and that just downright sucks. For instance, I bought Sims: Livin Large. Well I go to install Sims and then Livin Large, but no, the cd is cracked in half because I let an irresponsible friend barrow it. I mean come on, I should now have the opportunity to have a complete copy, because now I have no original copy, but I have purchased the EULA for 20$. I've also bought Tribes 2, but the cd is so scratched that I can no longer install it when I format. Luckily though, using ahead nero, you can make a backup copy of T2.
So the big point I'm trying to make is, they should have some sort of system that allows you to back up your cd's only 1 time, after that, you have to pay for another copy to be made, pending on sending them your cd as proof.